• A GUIDE TO ADDRESSING QUESTIONS AND CONCERNS

    Type of Concern Step 1 Step 2 Step 3 Step 4 Step 5
    Academic Concerns
     - Curriculum
     - Materials of Instruction
     - Grading Policies
    Classroom Teacher Professional School Counselor
    Assistant Principal
    Principal
    Curriculum & Instruction Deputy Superintendent of Teaching and Learning Ombudsman
    Administration Concerns & Policy/ Procedures School Administration (Assistant Principal, Principal) & Support Team (Professional School Counselor, Professional School Nurse, Pupil Personnel Worker)
    Instructional Director Associate Superintendent Ombudsman  
    Guidance
     - College Admissions
     - Family Concerns
     - Social/Emotional Concerns
     - Student Transcripts
    Professional School Counselor School Administration & Support Team Division of Student Services and Special Education Associate Superintendent of Student Services and Special Education Ombudsman
    Health and Medical Concerns Professional School Nurse (School Based)  Nurse Manager of School Area Health Services Specialist for School Area Supervisor of Health Services  
    Homeless Principal Homeless Office Office of Appeals Board of Education  
    Special Education Concerns Classroom Teacher
    Special Education Teacher
    Special Education Chair
    Professional School Counselor
    Assistant Principal
    Principal
    Assistant Supervisor for Compliance Compliance Officer
    Director of Special Education
     
    504 Concerns School Counselor
    (504 Case Manager)
    504 Building Facilitator
    (Designated Asst. Principal)
    School Principal 504 Coordinator Ombudsman
    Transportation Assistant Principal
    Principal
    Transportation Office Ombudsman    
    Tuition Waivers/Kinship Care Office of Pupil Accounting and School Boundaries Office of Appeals Board of Education    
    DISCIPLINE
    Short Term Suspension Principal (requests suspension of 1-3 days) Pupil Personnel Worker (review) Student Services Ombudsman  
    Long Term Suspension / Expulsions Principal (requests suspension over 3 days) CEO's Designee (holds suspension conference) Office of Appeals Board of Education  
    TRANSFERS
    General Transfer or
    Before & After Care Transfer
    Office of Student Records, Transfers, and Archival Services Ombudsman Office of Appeals Board of Education